What you don’t see is What Will Hurt You: A Systems Thinking Lens for Today’s Leaders

By Daniel Theyagu [3 April 2025, Singapore] What if the real problem… isn’t the problem? What if the decisions we make today are perfectly logical—within a system that’s fundamentally flawed? And here’s the kicker: what if you, as a leader, are unknowingly perpetuating the very blind spots that threaten your organization’s survival? These are not […]
Differentiating Jobs to be Done and Features: A Design Thinking Perspective

As a Design Thinking facilitator and practitioner, I am often asked: What is the difference between Jobs to Be Done and product features? How would you distinguish between them in your own work? More importantly, how does understanding Jobs to Be Done become an integral aspect of effective Design Thinking? This article will reveal, in […]