A Blurry Screen, a Stubborn Inventor and the Systems Trap we still Fall into

On 26 January 1926, exactly 100 years ago, a frail Scottish inventor stood in a small London laboratory and showed the world something it did not yet know how to value. John Logie Baird was chronically ill, nearly bankrupt, ridiculed by peers, and dismissed by investors. His experiments were built from scrap parts, funded by […]
Critical Thinking: The Agile Team’s Superpower for Pivoting and Problem Solving

Critical Thinking: The Agile Team’s Superpower for Pivoting and Problem-Solving https://www.ntu.edu.sg/pace/programmes/detail/critical-thinking-for-innovation-in-enterprises https://www.ntu.edu.sg/pace/programmes/detail/agile-mastery-unleashed–a-transformative-3-day-journey-in-business-agility Have you ever watched a project spiral out of control despite following every agile ritual? Have you ever been in a sprint review where the team delivers on time, yet the solution doesn’t solve the real problem? How often do agile teams confuse […]
What you don’t see is What Will Hurt You: A Systems Thinking Lens for Today’s Leaders

By Daniel Theyagu [3 April 2025, Singapore] What if the real problem… isn’t the problem? What if the decisions we make today are perfectly logical—within a system that’s fundamentally flawed? And here’s the kicker: what if you, as a leader, are unknowingly perpetuating the very blind spots that threaten your organization’s survival? These are not […]
APPLIED EMPATHY: THE SECRET DESIGN WEAPON YOU FORGET TO MASTER

Not long ago, I sat across the table from a product team grappling with their latest launch failure. They had done the research, run the sprints, iterated endlessly. Yet, the market yawned. Customers weren’t biting. One of them, a bright-eyed UX lead, leaned in and said, “We followed the design thinking process to the letter—what […]